Royal Duyvis Wiener has launched the maintenance made easy project, which focuses solely on the improvement of maintenance of your equipment. As part of this project videos supporting the regular maintenance of the Wiener Ball Mill – Generation 7 are now available.
On the Royal Duyvis Wiener YouTube channel the maintenance videos are now available. Experienced mechanics will show you the ropes in maintenance of the Wiener Ball Mill – Generation 7. From taking down the hood to replacing the grinding shaft. All maintenance elements are covered.
Stars of the show are two experienced Royal Duyvis Wiener mechanics Etiënne Poulain and Ferre Vermeer. In 7 videos they run through all regular maintenance for the Wiener Ball Mill – Generation 7. CEO Theo Pouw explains why Royal Duyvis Wiener turned to live action video instead of animations. “We are proud of the high standards are mechanics maintain. Ferre and Etiënne are no exception. It’s great see them in the spotlight of these videos. It gives them the credit they deserve.”
Ferre and Etiënne are starring in the instructional videos
There is a full library of
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Technical Support Hotline
Though the Royal Duyvis Wiener equipment comes with the highest reliability rate, repairs are sometime necessary and always seem to come at the most inconvenient time. We strive to limit downtime at all cost. For this reason Royal Duyvis Wiener has extended its Technical Support Hotline to a 24/7 service. You can reach out to the Technical Support team around the clock and we will make sure you get the service you need to keep your Royal Duyvis Wiener equipment running. Our Technical Support Engineers are at your service. Please contact our 24/7 Technical Support Hotline at +31 756 126 133
Ordering spare parts
You can contact your regular service engineer for any questions about spare parts and maintenance. They have specific equipment expertise to advise you on the best solutions for your equipment and write up your orders.
Want to avoid running into issues or out of spare parts? Talk to your service engineer about a maintenance contract to keep your machine park in mint condition!
Not sure which service engineer is at your disposal? Reach out to firstname.lastname@example.org and one of ourservice engineer will connect within 2 working days.